 |
TicketTrack™ TicketTrack™ allows your company the ability to track warranty and customer support tickets, project management and to-do lists. Creating a trouble ticket is now as easy as submitting an online form. TicketTrack™ assigns a unique number to each service request and saves it in the database for review at any time. The TicketTrack™ software allows you the ability to automatically track customer requests, create follow-up messages to your customers and monitor the ticket progress. It will automatically e-mail notifications as the individual work flow steps are completed to the proper department and the person initiating the request. TicketTrack™ is web based, so you can work from anywhere, whether you are at your desk, on the road, or working from home. Our trouble ticket software has the tools you need to access your customer service database. Company information such as personnel, positions, and possible problems are all accessible at your fingertips anywhere and anytime to help you navigate in today’s new media world. All of TicketTrack™ features can be accessed through a web browser on any computer with internet access. TicketTrack™ delivers you the ease and flexibility your company deserves to assure your customers that no issue will go unanswered or forgotten.
|
||||
|
|||||
